Business
Continuity Management
We
believe that business continuity planning and management is an essential
part of any organisation’s management of operational risk and, as such,
has already become a major focus for regulatory attention. Recent tragic
events have heightened awareness of the importance of BCM generally
and the scope for widespread disruption involving organisations, infrastructure
and people.
Although nobody wants to believe that a real disaster or crisis will
happen to them, we believe in taking a professional, pragmatic approach
in preparing for the worst. Failure to do so would put at risk both
image and revenue, and it would also threaten jobs; statistics show
that many organisations affected by major incidents never succeed in
recovering their business. If operations cannot be swiftly re-establish
after an incident, customers will not wait - they can and will take
their business elsewhere especially in the current marketplace.
We embrace “business output protection” to continuity planning, as opposed
to a “data centre, process or technology protection” view. As technology
becomes increasingly pervasive and continues to integrate directly into
the business processes, your continuity strategy can no longer be broken
into artificial organisational or technological segments. Rising levels
of technological and informational interdependence between business
functions can mean that a relatively minor failure in one area of the
business can have dire consequences across the organisation as a whole.
Consequently, our focus is on an understanding of the critical business
outputs, their relationship to key corporate objectives, their interdependencies,
and the key technologies that support them.
Clearly
prevention is better than cure, resilience as well as recovery should
be considered. Resilience is preventative, focused on avoiding the disruption,
whilst recovery is a reactive process with the objective of containing
effects, minimising impacts and swiftly re-establishing the status prior
to the incident. Business continuity management must embrace both resilience
and recovery. There is much to be gained from BC through the reduction
of business risk. Ultimately, it can improve operational efficiency.
SSAMM
can assist with the whole lifecycle of Business Continuity Management
including:
- Requirements
Planning;
- Business Impact
Analysis;
- Operational Risk
Assessment;
- Business Continuity
Strategy;
- Cost / Benefits
Analysis & Decision Making;
- Business Continuity
Solutions Implementation;
- Crisis & Brand
Management;
- Training & Exercising
Business Continuity Plans; and
- Testing of Continuity
& Disaster Recovery Plans.
We
partner with our clients so that we can assist them to:
- Better understand
continuity issues;
- Identify current
shortfalls in continuity provisions;
- Identify and
Implement sensible and cost effective continuity improvements;
- Embed continuity
planning throughout the business;
- Research and
keep abreast of industry specific better practice; and
- Apply knowledge
in a practical and focused way.
Our
experience in this area is unparalleled; our consultants have a broad
range of European and Australian blue chip organisations.
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